How to Reach Us
We’re here to help — whether you have a question about your order, need assistance with a return, or just want to share feedback, our team is ready to listen. For the fastest and most reliable response, please reach out to us by email. We monitor messages daily and prioritize clarity and care in every reply.
Contact Information
Email: KICHIChers@outlook.com
Address: Room D5, 5th Floor, King Yip Factory Building, 59 King Yip Street, Kwun Tong, Hong Kong
Our Location
While we operate primarily online, our base is rooted in the vibrant industrial heart of Kwun Tong, Hong Kong — a dynamic neighborhood known for creativity, craftsmanship, and community spirit. Our office serves as a hub for design, coordination, and thoughtful customer support — not a retail storefront, but a real place where ideas take shape.
Response Time
We aim to acknowledge every message within 1–2 business days and provide a complete, helpful response within 1–7 days. During peak periods or holidays, responses may take slightly longer — but rest assured, no inquiry goes unanswered.
Additional Contact Channels
You can also send us a note through our website: https://facilitatebring.com/. While we don’t maintain public social media accounts, our site includes updated information, product insights, and occasional notes from the team — all curated with the same attention to detail you’ll find in every email we send.
Company Name：CHERSHQ CO., LIMITED
Company Address：Room D5, 5th Floor, King Yip Factory Building, 59 King Yip Street, Kwun Tong, Hong Kong.
E-mail：KICHIChers@outlook.com